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IMPLEMENTATION SUCCESS - ACHIEVING MEASURABLE RESULTS AND LASTING SUCCESS

Implementation success is no longer recognized by getting a software installation to a production environment. True success is recognized by increased customer relationships that translate to top-line revenues, increased sales closure ratios, decreased customer churn and other bottom-line and tangible ROI accomplishments. Aplicor complements its solution with a veteran consulting organization focused on achieving true success. Aplicor client success is the final benchmark of software leadership and Aplicor clients stand alone in being recognized for their best-in-industry achievements.

BEAGLE RESEARCH GROUP CASE STUDY

In a 2005 Case Study report and annual award designation, CRM analyst firm Beagle Research Group recognized the extraordinary CRM global implementation by Host.net, a BroadbandONE company, and Aplicor.

Managing Director Dennis Pombriant stated that "Aplicor is run by software industry veterans who have brought a fresh perspective to low cost CRM solutions. A system-wide focus of business process automation over data storage as well as analysis and business intelligence over traditional reporting emphasize the value of actually leveraging CRM information over the worth of simply storing data."

CRM MAGAZINE SUCCESS OF THE YEAR

CRM magazine recognized the top six CRM success stories of the year. According to CRM Magazine Editor-in-Chief Ginger Conlon, "The CRM Elite awards showcase six (6) companies that set out to get measurable results, then met or surpassed their expectations. These 2004 CRM Leader Awards celebrate the people and companies that in the past year have stood above the rest."

ASPadvocate WHITE PAPER

In The Top 10 Myths of Hosted CRM White Paper, Analyst firm and CRM community ASPadvocate showcased several Aplicor-only differentiaters that result in the most meaningful implementation and CRM production payback.

Managing partner Rob Kane stated "Aplicor's Workflow Designer, Content Management System, Decision Support System and overall ease-of-use are completely unmatched among Web-based CRM systems. It is these tools that provide the capability to achieve much more far reaching and lasting benefits such as business process automation and information analysis."

WHAT THE EXPERTS SAY...

Seldom do the most recognized industry experts reach such a strong consensus.

"After reviewing over 150 applications for the Product of the Year Award, Aplicor has demonstrated to the editors of Customer Inter@ction Solutions magazine that its products and services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them."
Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions
"After reviewing 3,500 ballots cast by actual users in our most recent award competition, Aplicor stands with the highest score in multiple CRM categories. As the only organization to ever win three Users Choice Awards categories in one year, Aplicor has established a new CRM industry benchmark in user satisfaction and customer relationship management success."
Gary Lemke, President of RealMarket and judge for the Users Choice Awards
"The Aplicor solution is unique in that it's the first hosted solution to be functionally equivalent to the prevalent client/ server or on-premise applications and still provide the advantages, benefits and capabilities of the hosted model. When TMC Labs discovered that the complete Aplicor solution is provided for $89.00 per user per month and includes customer support services, our jaws nearly hit the floor! This product is not only innovative, but it is certain to make some waves in the CRM industry with such a fabulous price point."
Tom Keating, TMC Labs Executive Technology Editor
"Aplicor's customer success is truly inspiring. With intelligent workflow design and a Business Intelligence (BI) analysis suite, Aplicor has raised the bar for hosted CRM delivery and CRM effectiveness."
Dennis Pombriant, Managing Director, Beagle Research Group
"The results that Aplicor has achieved with the US Department of Commerce (DOC) and other Federal agencies is proof positive that there is a CRM value proposition for the government whether your customer is the citizens, business or other governments. The fact that Aplicor has thousands of users in the Public Sector is further evidence that the SaaS business model is being increasingly accepted at the agency, department and local levels."
Bruce Culbert, Managing Partner, BPT Partners and Technology Evaluation Center (TEC) Research Analyst
"Aplicor CRM and ERP stand alone in the SaaS market in terms of front-to-back information systems fulfillment, product depth, ease of use and business intelligence reporting. Over the past five years, the Aplicor Enterprise product has proven itself as a superior on-demand solution for midmarket, enterprise and global companies."
Robert Kane, Senior Research Analyst, CRM Landmark, www.crmlandmark.com.
"Excellent CRM software solution for high-growth and middle market companies. By combining ease of use with distinctive functionality such as workflow rules and business intelligence, Aplicor is carving out a unique niche for companies looking to advance in the areas of business process automation and information analysis."
Perry Norgarb, Managing Editor, SmallBizCRM.com
"The company’s attention to an easy to use interface and advanced capabilities has proved fruitful. Aplicor is the most awarded hosted CRM software and ERP/financial accounting solution in the SaaS industry."
Allen Maurer, Managing Editor, TechJournal


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